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Charlotte CrossRoads

FAQ

Questions drivers actually ask

If yours isn't here, get in touch — we'd rather answer it before you book than after you arrive.

How do I reserve a space?

Reserve online in a couple of minutes. Pick your dates, tell us about your unit, and you'll get a confirmation with your gate code and arrival instructions.

When can I get in and out?

Any time, day or night. Your gate code works 24/7 for the length of your reservation — there's no attendant to wait on.

Is the lot secured?

Yes. Fenced perimeter, a single code-controlled gate, cameras recording the entry and yard around the clock, and LED lighting across the lot.

Do you have fuel, food, or showers?

No. We're a dedicated parking operation, not a travel center. That focus is what lets us keep rates low and spaces available.

What size units can you take?

Standard tractor-trailer combinations up to 53 feet, plus bobtails and day cabs. If you're running something oversized, contact us before you book.

Are spaces assigned?

It's an open lot. Your reservation guarantees you a space — park in whichever one is open when you pull in.

Can I cancel or change a reservation?

Yes. See our cancellation policy for the current notice window and how refunds are handled.

Do you offer monthly parking?

Yes, month to month with no long-term contract. Contact us for current monthly pricing.

Do you work with fleets?

We do. If you need several spaces, or a standing block for a lane you run regularly, get in touch and we'll set up an account.

Still have a question?

Send us a message and a real person will get back to you.